Terms & Conditions

General
All original designs, artwork, graphics and photography remain the sole property of Sprocket Internet Services, and may not be used or reproduced by any means without prior consent.
Prices quoted within this website are subject to change and should be checked and agreed at the time of contract. 
I reserve the right to add a small text and/or graphic link back to this site, to a minimum of one page of your site.
Sprocket Internet Services reserves the right to alter these terms without notice at which point the new terms and conditions will be available on this website. Whilst every effort is made to be accurate and up-to-date, errors and omissions are excluded.

Disclaimer
Sprocket Internet Services will not be held responsible for any inaccuracies or errors, delays or non-availability arising from the site or the host for any reason whatsoever. Any problems with the site must be reported as soon as possible, and will be rectified as soon as practical. No responsibility will be accepted as to any losses or problems arising from the site for any reason, unless specifically agreed beforehand.
Whilst every effort will be made to ensure it's security Sprocket Internet Services will not be responsible for any loss of data, whether that be supplied prior to site construction or once the site has been published to the Internet.

Site Design
The site design will be deemed to be complete when you agree to it's uploading onto the Internet.
You will be responsible for the copyright of any material that you submit for inclusion in your site.

Payment
Payment will be due when the design is agreed and completed and the site is published to the Internet.
Where payment terms have been agreed an invoice shall be issued at the commencement of the terms and the complete balance will be due from that date. If for whatever reason a contract is terminated prematurely then all remaining monies from the contract invoice become immediately due. 

Promotion
I will register your site with several of the main search engines, including Google/Yahoo/Ask/Bing, as acceptance is beyond our control, inclusion cannot be guaranteed.
Additional promotion is available at an extra charge.
All websites are designed with optimised meta tags to assist search engine ratings and, where possible, the content is also optimised for searching.
No guarantees are offered as to search engine rankings.

Maintenance
Where a sites updates and editing are included in the price, this work will extend to a reasonable amount (Not in excess of 50% of the original work). 
Excessive maintenance or other work will be charged additionally in multiples of one hour, at 25 per hour. 
Any additional charges would be advised prior to the work taking place.
Every endeavor will be made to carry out prompt updates to the website, unless otherwise agreed no specific timescale is quoted.

Domain name registration and hosting services
Domain names are registered with the most suitable provider at the time. Sprocket Internet Services reserve the right to choose this provider. If an alternative is required, then an additional charge will be levied.
Hosting/file storage services are at the discretion of Sprocket Internet Services and this will include any domain name diverting as deemed necessary. All providers are carefully chosen with a balance of reliability/cost.
Sprocket Internet Services reserves the right to register and host with the most suitable service provider, however, no responsibility can be assumed for any problems arising from these choices, and the site owner must abide by any such terms put forward by the host. Typical additional terms are as follows:

 

Example Hosting Terms
We make no representation and give no warranty as to the accuracy or quality of information received by any person via the Server and they shall have no liability for any loss or damage to any data stored on the Server. 
You shall effect and maintain adequate insurance cover in respect of any loss or damage to data stored on the Server. 
You represent, undertake and warrant to us that you will use the Web Site allocated to you only for lawful purposes. In particular, you represent, warrant and undertake to us that you will not use the Server in any manner which infringes any law or regulation or which infringes the rights of any third party, nor will you authorise or permit any other person to do so. You will not post, link to or transmit (a) any material which is unlawful, threatening, abusive, malicious, defamatory, obscene, pornographic, blasphemous, profane or otherwise objectionable in any way; (b) any material containing a virus or other hostile computer program; (c) any material which constitutes, or encourages the commission of, a criminal offence or which infringes any patent, trade mark, design right, copyright or any other intellectual property right or similar rights of any person which may subsist under the laws of any jurisdiction. 
You shall keep secure any identification, password and other confidential information relating to your account and shall notify us immediately of any known or suspected unauthorised use of your account or breach of security, including loss, theft or unauthorised disclosure of your password or other security information. 
You shall observe the procedures which we may from time to time prescribe and shall make no use of the Server which is detrimental to our other customers.
You shall procure that all mail is sent in accordance with applicable legislation (including data protection legislation) and a secure manner.
In the case of an individual User, you warrant that you are at least 18 years of age and if the User is a company, you warrant that the Services will not be used by anyone under the age of 18 years.
Any access to other networks connected to the host must comply with the rules appropriate for those other networks.
While we will use every reasonable endeavour to ensure the integrity and security of the Server, we do not guarantee that the Server will be free from unauthorised users or hackers and we shall be under no liability for non-receipt or misrouting of email or for any other failure of email

SERVICE AVAILABILITY
We shall use our reasonable endeavours to make available to you at all times the Server and the Services but we shall not, in any event, be liable for interruptions of Service or down-time of the Server.
We shall have the right to suspend the Services at any time and for any reason, generally without notice, but if such suspension lasts or is to last for more than 30 days you will be notified of the reason.
The Services provided to you hereunder and your account with us cannot be transferred or used by anyone other than you. No more than one log-in session under any one account may be used at any time by you. If you have multiple accounts, you are limited to one login session per system account at any time; user programs may be run only during log-in sessions. If your account is found to have been transferred to another party, or shows other activity in breach of this sub clause, we shall have the right to cancel the account and terminate the Services and/or this Agreement immediately.

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